Was the button OPEN button pushed?
Some models will have an OPEN or CLOSE button on the display that automatically open or close the microwave oven drawer.
Touch OPEN or CLOSE to automatically open or close the microwave oven drawer.
To avoid damage to the microwave oven drawer, do not push or pull the drawer manually. If it is necessary to manually open or close the drawer, push or pull the drawer gently.
Still need help?
In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.