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Possible Solutions

Is there power to the microwave?

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If the microwave will not turn on check to make sure their is power going to the microwave.  Check the following

  • Verify the power cord is connected to an operational outlet.   If you are not sure whether the outlet is operational, and the outlet is easily accessible, connect a known operating small appliance with similar power cord to the outlet to verify the outlet is operational.
  • Verify the circuit breaker hasn't tripped or blown a fuse. 

Reset power to the product:

  • Power unit down by turning off the circuit breaker(s) for one (1) minute.
  • Power unit up by turning on the circuit breaker(s).
  • Monitor the oven for one (1) minute to ensure the error code does not display again.
  • Verify oven operation.

 

 

Still need help?

In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.

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