Does your water filter need to be replaced?
A clogged or incorrectly installed water filter will reduce the water flow to the ice maker, which will result in thin ice cubes or low ice production. If the refrigerator has a water dispenser, check for a problem with the filter by doing the following:
- Dispense water using the water dispenser and note the amount of water flow.
- Remove the filter. The filter is located either in the base grille or inside the refrigerator compartment.
- Dispense water with the filter removed. If the water flow noticeably increases, the filter is either clogged or incorrectly installed. A clogged filter will need to be replaced in order to correct the low flow.
Still need help?
In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.