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Jenn-Air

Water Filter Status Light Won't Reset

Possible Solutions

How to reset the water filter status light?

The water filter status needs to be reset every time the water filter is replaced, it does not automatically reset. Resetting the water filter status light is going to vary by model and refrigerator type and it is recommended that you consult your Use and Care Guide for the specific instructions for your model.   Below are a couple of examples of how to reset the water filter light/status:

Type 1

  • After changing the filter, touch MAX COOL and MAX ICE together for 3 seconds to reset the water filter.
  • The display will do a 3-second countdown, then flash the icon and play a tone.

Type 2

  • After changing the filter, reset the filter status light by pressing and holding the "FILTER RESET" button.
  • The status light will turn off when the system is reset.

Type 3

  • After changing the water filter, reset the status. Press and hold the "WATER FILTER" button for 3 seconds.
  • When the system is reset, the water filter icon will return to its BLUE color and the words “Replace Filter” will disappear from the display.

When should you replace your water filter?

It is recommended that the water filter be replaced every 6 months, when the indicator light comes on,  or as needed.  A clogged or incorrectly installed water filter will reduce the water flow to the ice maker and dispenser, which could result in small ice cubes, low ice production and/or longer dispensing times.  If the filter is clogged and you are not able to immediately replace it, leave the filter out so the water system is in bypass mode. With the filter removed, the water system will continue to operate, bypassing the filter, and the clogged filter will not cause slow water dispensing or low ice production. However, in order to have filtered water, you will need to install a new filter.

NOTE:  One or two drops of water immediately after dispensing is normal.  It may be necessary to hold the container under the dispenser for 2 to 3 seconds after releasing the dispenser button.

Refrigerator with an Indicator Light 

The water filter should be changed when the filter status light/indicator (located on the temperature control panel) alerts that a filter change is needed. Consult your Use and Care Guide for additional instructions and location of your particular filter status light/indicator.

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.

Refrigerator without an Indicator Light 

If a filter status light/indicator is not present, the filter should be changed at least once every 6 to 9 months.  If the water flow to the water dispenser or ice maker noticeably decreases before 6 months have passed, you may need to replace the water filter cartridge more often. Decreased water flow is a sign that the filter is clogged and needs to be replaced.

Is your water filter branded Whirlpool or EveryDropTM

Water Filters branded Whirlpool or EveryDropTM are Certified Genuine Parts (CGP). Please note that the use of a CGP filter is recommended for maximum refrigerator performance.

To purchase water filters, visit EveryDropWater.com. Their filter selection tool will help you identify the right filter for your refrigerator or icemaker.

 

 

Still need help?

In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.

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