Does another Wi-Fi capable device operate correctly?
- Is your smart phone, or tablet operating correctly?
- Take your smart device to the appliance location to verify operation.
- If yes, disconnect power from router for 2 minutes, then re-connect power to router. Then disconnect power to the appliance for 2 minutes, and reconnect.
No other Wi-Fi enabled device is working.
- Reset the power to your Router.
- If that does not correct the problem, contact your Internet Service Provider.
For any additional questions, please contact our Customer eXpeience Center at 1-800-JENN-AIR (536-6247).
Still need help?
In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.