Have you set up your user account and registered your appliance on your smart phone app?
- No, I do not have the app - Download the Jenn-Air Connect application from the App Store™ or on Google Play™
More information may also be found at jennair.com/connect.
Have you verified the settings in the Jenn-Air Connect app for your appliance?
- Verify the phone number, address, and appliance settings are correct.
- Verifiy the SAID number.
- Be sure you have the push notifications activated on your remote app.
- You should see this icon
Has there been interaction with the appliance after remote start was set?
- If there has been interaction, such as opening the oven door, after enabling push notifications, remote capability will be lost.
- Appliance will need to be reset to enable remote capability.
For any additional questions, please contact our Customer eXpeience Center at 1-800-JENN-AIR (536-6247).
Still need help?
In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.