Schedule service if the oven door lock latch is preventing the door from closing:
Open the oven door. Look at the top front of the oven frame above the gasket to verify the lock latch arm is not bent/bowed up or down preventing the door from closing. See picture of normal latch position below:
Still need help?
In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.