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If you believe your product is in warranty, please contact us at 1-800-JENN-AIR (536-6247) if the turntable support roller assembly is operating properly and there is still a thumping or rumbling noise.

If you believe your product is out of warranty, service is not available for your countertop microwave.  The cost of replacement parts and labor for a repair are often more than the cost of a new microwave.  Use the menu above to shop for a new countertop microwave oven.


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