Is the power supply correctly connected to the dishwasher? Has a household fuse blown or circuit breaker tripped?
If the unit has a plug-in power cord, make sure it is properly plugged in. If the unit is direct wired, make sure that the wiring has been correctly connected to the unit. Refer to the installation instruction for proper direct wiring instructions.
If power is properly connected, check your household electrical box to see if a fuse has blown or if the circuit breaker has tripped.
It is not recommended to plug a dishwasher into an outlet with a wall switch that must be in the ON position to supply power to the outlet. Locate another outlet or direct wire the dishwasher to the home power supply.
CLICK HERE to watch a video on how to connect the dishwasher to the home power supply.
Has a delay wash option been selected?
A delay wash option runs the dishwasher at a later time or during off-peak electrical hours. If the delay wash has been selected, the dishwasher will not run until the delay time is reached.
To Turn Off the Delay Wash Feature:
Press CANCEL/DRAIN to cancel the delay. Press START/RESUME to start the cycle.
Is the door completely closed and latched?
Make sure that the door is completely closed and latched. A lower dish rack that is installed backward can also cause the door to not latch properly.
Is the water supply turned on to the dishwasher?
Make sure the dishwasher water supply is turned on.
Cycle power to the control to reset the dishwasher:
Much like a computer, resetting the dishwasher control can sometimes solve the issues you are experiencing. To reset the dishwasher control panel, it needs to be disconnected from the power source for one minute. If your dishwasher is plugged into an outlet, simply unplug the unit for one minute and then plug the unit back in. If the dishwasher is hard wired to the power supply, turn the breaker off at the home electrical panel that powers the dishwasher for one minute and then turn the breaker back on.
Still need help?
In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.