Is Detergent remaining in the Dispenser?
Clean dispenser when caked detergent is present. Older detergent exposed to air will clump and not dissolve well, which will cause the dispenser door to stick to the detergent. Replace detergent if necessary and store the detergent in a tightly closed container in a cool dry place.
CLICK HERE for more information on detergent usage guidelines.
Still need help?
In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.