Verify the installation:
- There may be an installation issue restricting airflow to the cooktop.
- Refer to the Installation Instructions to verify the unit is installed correctly.
- If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.
Reset power to the product:
There may be a problem with a Cooktop Cooling Fan, the associated wiring, or an installation issue restricting air flow to the cooktop.
- Power unit down by turning off the circuit breaker(s) for one (1) minute.
- Power unit up by turning on the circuit breaker(s).
- Monitor the cooktop for one (1) minute to ensure the error code does not display again.
- Verify cooktop operation.
Still need help?
In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.