Is the grease filter clean and installed correctly? Is the ventilation chamber clean?
For optimal performance, operate downdraft ventilation system with the filter properly installed. To avoid the buildup of grease, the filter should be cleaned often.
CLICK HERE for more information on cleaning the downdraft vent grille, grease filter, and ventilation chamber.
Is there air movement/draft/restriction in the room?
Any other air movement devices such as ceiling fans, air conditioner registers, etc., can create air currents which interfere with downdraft ventilation.
Turn off or limit the device creating the air currents to improve performance of the downdraft vent system.
The air that is exhausted by the unit must be replaced. If a room or house is too "tight", the unit may not vent properly. If a house or room is too "tight", it will be necessary to introduce more air into the environment. Some air conditioning and heating units do allow for make-up air.
Important: Observe all governing codes and ordinances.
Cabinets that are closer than the minimum distance allowed can create dead air pockets that impair performance. For maximum performance, the recommended distance to adjacent cabinets or walls is 6".
Refer to Installation Instructions for complete details.
If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.
Is the control set correctly?
Turn vent fan knob or rocker switch to LOW, MED(medium) or HIGH. Turn vent fan knob or rocker switch to OFF when finished cooking or when the cooktop is not in use.
Still need help?
In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.