Are the controls set correctly?
Make sure to push the knob in before turning to a setting. If the knob is not pushed down before turning the cooktop will not turn on.
If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.
Is the coil element inserted properly?
The coil element needs to be inserted properly, in order for the cooktop to work correctly.
CLICK HERE for more information on how to insert the coil element properly.
Still need help?
In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.