Has a household circuit breaker tripped or fuse blown?
Check to make sure a household fuse has not blown or that a circuit breaker has tripped. Reset the circuit breaker or replace the fuse if necessary.
- Power unit down by turning off the circuit breaker(s) for thirty (30) seconds.
- Power unit up by turning on the circuit breaker(s).
- If the problem continues, contact a licensed electrician.
If not resolved, please note the following:
- Disconnect power cord and / or turn off circuit breaker that controls the appliance.
Dual Fuel Gas Cooktop:
Has the range been recently installed or re-connected to the gas supply?
It is possible for air to be trapped in the gas line when the range has been recently installed or re-connected to the gas supply. Turn on any of the surface burners to release air from the gas lines.
Is the Main Gas Valve turned ON?
- Verify the main gas valve is ON.
- The shut off will, typically, be on the gas branch piping immediately after the piping comes thru the wall/floor.
CLICK HERE for more information on the Main Gas Valve.
Still need help?
In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.