Removing the Platter Pocket (on some models)
NOTE: Refrigerator doors will need to be removed to remove platter pocket. See the “Remove and Replace Refrigerator Doors” section of your Use & Care Guide.
- Pull the pull-out platter to the fully open position or when it stops.
- Locate the pull-out platter retention clips on both sides. These are in the side under the pull-out platter.
- Push the clip up from the bottom with your finger.
- After both clips have been disengaged, carefully remove the pull-out platter toward the front of the refrigerator
If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.
Still need help?
In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.