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Sorry, I didn’t get that

Alexa is saying “Sorry, I didn’t get that”. What do I do?

Please repeat your command to Alexa after the blue activity light ring goes out


If you need help with your connected appliance, please call .



Still need help?

In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.

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