Alexa is saying “The washer (or dryer) isn’t set to remote control” What do I do?
Please ensure your smart appliance is set to remote enable mode. See your Use & Care Guide for instructions on Remote Start & Pause. Alexa use of remote start and control follows the same safety restrictions as does operation via the Whirlpool mobile app.
If you need help with your connected appliance, please call .
Still need help?
In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.