App not advancing to the next step of the registration process
First Appliance Registration
If the App is not advancing to the next step during the appliance registration process, for your first appliance follow the steps below:
- Click on "Appliances"
- Click on the "+" or "No Appliances"
- Click on the "Appliance already connected to WiFi?" link, located below the "Let's Go" button
If you need help with your connected appliance, please call .
Still need help?
In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.