Skip to main content



Possible Solutions

Does your water filter need to be replaced?

It is recommended that the water filter be replaced every 6 months, when the indicator light comes on,  or as needed.  A clogged water filter can cause several issues including low or no ice production.  Replacing your water filter regularly will also help reduce the amount of containments in the water supply. 

To purchase water filters, visit Their filter selection tool will help you identify the right filter for your refrigerator or icemaker.



Still need help?

In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.


  • Was this article helpful?