DOOR or OPEN/CLOSE DOOR in Display:
If a message about the door appears in the display, the door has been closed for 5 minutes or more without the microwave oven being started.
- This occurs to avoid unintended starting of the microwave oven.
- Open and close the door, then start the cycle.
Is the door fully closed?
- Remove all packing material from the Microwave.
- Be sure no packing material is blocking the door lock system.
- Close the door firmly.
- Check that the cooking rack (if equipped) is not out of position and not allowing the door to close.
This information can be located in the "Problem Solver" section of the Use & Care Guide.
If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.
If Door or Open/Close Door in the Display does not clear contact a qualified servicer.
Still need help?
In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.