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Jenn-Air

Drawer is Locked and Will Not Open

Possible Solutions

Is the Solid Pack, Compress or PowerPack option ON (on some models)?

Solid Pack, Compress and PowerPack options run a half cycle, which locks the drawer, keeping the trash in a compressed state allowing further compaction. 

To free the drawer on compactors with a Foot-Actuated Start button:

  1. Press the Foot-Actuated Start button to free the drawer. 
  2. Open drawer and set Solid Pack or Compress switch to OFF to return the compactor to a normal cycle.

Compactor_Solid_Pack_Off.jpg

 

To free the drawer on compactors with a key-knob or key-switch:

  1. Press the "Off/Unlocked" button to return the compactor to a normal cycle.

Compactor_Power_Pack_Key_Knob.jpg

 

Still need help?

In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.

 

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