Is the Solid Pack, Compress or PowerPack option ON (on some models)?
Solid Pack, Compress and PowerPack options run a half cycle, which locks the drawer, keeping the trash in a compressed state allowing further compaction.
To free the drawer on compactors with a Foot-Actuated Start button:
- Press the Foot-Actuated Start button to free the drawer.
- Open drawer and set Solid Pack or Compress switch to OFF to return the compactor to a normal cycle.
To free the drawer on compactors with a key-knob or key-switch:
- Press the "Off/Unlocked" button to return the compactor to a normal cycle.
Still need help?
In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.