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Not grinding or beans jamming - Built-In Coffee Maker

Possible Solutions

Not grinding

  • Slide the coffee system forward using the handles as shown in the following illustration.

BI CM Handles to slide out.jpg

  • Open the coffee bean container lid, fill the coffee bean container with coffee beans and close the lid.

BI CM Bean container.jpg

IMPORTANT: Do not place ground coffee, freeze-dried coffee, caramelized coffee or foreign objects into the coffee bean container, as they could damage the machine.

  • Push the coffee system back into the housing. It is now ready for normal use.


The blend of coffee is unsuitable

  • Use a blend of coffee specifically for coffee machines.
  • If using a dark roast oily bean exclusively, try a lighter roast drier bean. 


  • Check and clean inlet to coffee feed
  • Gently vacuum the inlet to remove any stones from the coffee bean mix that inadvertently become lodged in the grinder.

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.


Still need help? Call or schedule service.

You may need assistance from a qualified technician. Call 1-800-JENN-AIR (536-6247) or click below to schedule an appointment.