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F2 E1 - Electric Cooktop

Possible Solutions

Does the area need to be cleaned?

Contamination on keys (for example - Food, water, or other types of build-up) may hinder the responsiveness of the controls. Thoroughly clean the area with soap and water and dry with a microfiber towel.
NOTE: Use the "Key lock" to avoid accidental turning on while cleaning.

CLICK HERE to watch a video on Setting control lock and touch sensitivity of cooktop buttons,.

 

 

Reset power to the product:

There may be a problem with the Cooktop Control, or the associated wiring.

  • Power unit down by turning off the circuit breaker(s) for one (1) minute.
  • Power unit up by turning on the circuit breaker(s).
  • Monitor the cooktop for one (1) minute to ensure the error code does not display again.
  • Verify cooktop operation.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

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Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

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Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
 

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

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