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Induction Cooktop Not Working - Induction Cooktop

Possible Solutions

NOTE: People with a pacemaker or similar medical device should use care when standing near this induction cooktop while it is on. The electromagnetic field may affect the pacemaker or similar device. Consult your doctor, or the manufacturer of the pacemaker or similar medical device for additional information about its effects with electromagnetic fields of the induction cooktop.

Is the key being pressed correctly?

Ensure that keys are pressed in correct way.

Is the correct cookware being used?

Only use pots and pans made from ferromagnetic material which are suitable for use with induction cooktop:

  • Enameled steel
  • Cast iron
  • Stainless steel designed for induction cooking

To determine whether a pot is suitable, a magnet may be used to check whether pots are magnetic. The quality and the structure of the pot base can alter cooking performance. Some indications for the base's diameter do not correspond to the actual diameter of the ferromagnetic surface. Some pots and pans have only a part of the bottom in a ferromagnetic material, with parts in another material that is not suitable for induction cooking. These areas may heat up at different levels or with lower temperatures. In certain cases, where the bottom is made mainly of non-ferromagnetic materials, the cooktop might not recognize the pan and, therefore, not switch on the cooking zone.

Non-ferromagnetic materials will not work with induction cooking. Non-ferromagnetic materials include:

  • Stainless steel
  • Glass
  • Ceramic
  • Copper or aluminum

CLICK HERE for more information on Induction Cookware.

Is the pot the correct size?

To ensure that the cooktop functions properly, use pots of suitable minimum diameter. Always use the cooking zone that best corresponds to the minimum diameter of the bottom of the pot. Place the pot making sure it is well centered on the cooking zone in use. It is recommended not to use pots that exceed the perimeter of the cooking zone in use.

  • Maximum 1/2" overlapping of pots or pans

  • Oversized pans may decrease performance. Minimum diameter of pot/pan base for the different cooking areas is given in below images:

      

  

CLICK HERE to watch a video on Proper Cookware Placement.

Is the “Key Lock” Cooktop Lockout set?

To lock the settings and prevent it from being switched on unintentionally, press and hold the “Key Lock” button for 3 seconds. A beep and a warning light above the symbol indicate that this function has been activated. The control panel is locked except “ON/OFF” of each cooking zone. To unlock the controls, repeat the activation procedure.

CLICK HERE to watch a video on cooktop lock and touch sensitivity of cooktop buttons.

Have you reset the power?

  • Power range down by turning off the circuit breaker(s) for one (1) minute.
  • Power range up by turning on the circuit breaker(s).
  • Verify the cooktop operates.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
 

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States