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E_3 - Induction Cooktop

Error Code: E_3

The cooktop is too hot

The control panel switches off because of excessively high temperatures. The internal temperature of the electronic parts is too high. Wait for the cooktop to cool down before using it again.

Are you trying to cook with an empty pan/pot?

If you have placed an empty pan or pot on one of the cooking areas and started the cooktop, it may trigger this error code. 

  1. Turn off the burner
  2. Remove the pan/pot
  3. Add food or liquid
  4. Move the pan/pot to the cooking area and start the cooktop

Is the correct cookware being used?

Only use pots and pans made from ferromagnetic material that are suitable for use with an induction cooktop:

  • Enameled steel
  • Cast iron
  • Stainless steel is designed for induction cooking

To determine whether a pot is suitable, a magnet may be used to check whether the pot is magnetic. The quality and the structure of the pot base can alter cooking performance. Some indications for the base's diameter do not correspond to the actual diameter of the ferromagnetic surface. Some pots and pans have only a part of the bottom in a ferromagnetic material, with parts in another material that is not suitable for induction cooking. These areas may heat up at different levels or at lower temperatures. In certain cases, where the bottom is made mainly of non-ferromagnetic materials, the cooktop might not recognize the pan and, therefore, not switch on the cooking zone.

Non-ferromagnetic materials will not work with induction cooking. Non-ferromagnetic materials include:

  • Stainless steel
  • Glass
  • Ceramic
  • Copper or aluminum

Is the pot the correct size?

To ensure the cooktop functions properly, use pots of a suitable minimum diameter. Always use the cooking zone that best corresponds to the minimum diameter of the bottom of the pot. Place the pot, making sure it is well centered on the cooking zone in use. It is recommended not to use pots that exceed the perimeter of the cooking zone in use.

Reset power to the product:

  • Power unit down by turning off the circuit breaker(s) for one (1) minute.
  • Power unit up by turning on the circuit breaker(s).
  • Wait for the cooktop to cool down before using it again.
  • Monitor the cooktop for one (1) minute to ensure the error code does not display again.
  • Verify cooktop operation.

 

Still need help? Contact us or schedule service.

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Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
 

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

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