Skip to main content

ERROR during sensor cooking - Built-In Microwave

Possible Solutions

The sensor is not detecting humidity. 

  • Check the food and the cover, then start the program again.
  • Refer to “Sensor Cooking” in the Owner's Manual.

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.

Reset power to the product:

  • Power unit down by turning off the circuit breaker(s) for one (1) minute.
  • Power unit up by turning on the circuit breaker(s).
  • Monitor the oven for one (1) minute to ensure the error code does not display again.
  • Verify oven operation.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
 

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

Still need help? Call or schedule service.

You may need assistance from a qualified technician. Call 1-800-JENN-AIR (536-6247) or click below to schedule an appointment.

 

  • Was this article helpful?