Are the controls set correctly for Cook Time and Power Level?
- Touch COOK TIME
- Touch number pads to enter time
- Touch COOK POWER (if not 100%), touch number pads to enter power level (10 - 90(
- Touch the Start control.
Refer to the Owner's Manual for control operation instructions.
Is the Microwave Heating?
To test if the microwave is heating:
- Place one cup (250 mL) of water on the turntable
- Start the microwave oven for 1 minute on the HI setting (100% Power)
If heat rise is detected, the microwave is heating.
If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
Still need help? Call or schedule service.
You may need assistance from a qualified technician. Call 1-800-JENN-AIR (536-6247) or click below to schedule an appointment.