Are the controls set correctly for Cook Time and Power Level?
- Touch COOK TIME
- Touch number pads to enter time
- Touch COOK POWER (if not 100%), touch number pads to enter power level (10 - 90(
- Touch the Start control.
Refer to Owner's Manual for control operation instructions.
Is the Microwave Heating?
To test if the microwave is heating:
- Place one cup (250 mL) of water on the turntable
- Start microwave oven for 1 minute
If heat rise or warming food is detected, but not to the desired temperature, ensure that the correct setting for the food & desired result is being used.
Refer to Owner's Manual for detailed control operation instructions.
If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
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Still need help? Call or schedule service.
You may need assistance from a qualified technician. Call 1-800-JENN-AIR (536-6247) or click below to schedule an appointment.