Creating Mobile App Account

Why do I need a Mobile App Account?

A mobile app account is needed to be able to connect your appliance.  Connecting your appliance provides you additional features, some of these include:

Culinary Center Home/Away Assist & JennAir Adjust cook time and temperature Firmware Updates

Access the oven from any mobile device Set and preheat the oven from any location Monitor progress of the cooking cycle Notifications

What do I need to be able to use the JennAir mobile app?

• A home wireless router with 2.4Ghz with WPA2 security. If you are unsure of your router's capabilities, refer to the router manufacturer's instructions.
• The router to be on and have a live internet connection.
• The 10-character appliance SAID code. This code is located on a label on the appliance.
• An Android or IOS smart device to download the mobile app.

CLICK HERE for more information on requirements

How do I create a JennAir Mobile App Account?

1. Download the JennAir mobile app (CLICK HERE to download).
2. Click on "Sign Up".
3. Enter the email address 
4. Click on "Next".
5. Create a password.  Password must be a minimum of 8 characters, contain one number, one capital letter, and one lowercase letter. 
6. Review and agree to the Terms of Use and Privacy Statement. 
7. Confirm the account.  You will receive an email with a link to confirm your account; click the link then return to the JennAir mobile app.
8. Open the confirmation email from noreply@whrcloud.com and follow the instructions.

NOTE: Please check your spam folder if you are having trying trouble locating the email. Some business email addresses will block emails, check with the service provider to assure emails from JennAir is not blocked.

NOTE: If the smart device is set to Large fonts or Large display settings, you may not see all the account creation fields. Temporarily revert the smart device to the standard font or display size.