- Before cleaning, make sure all controls are off.
- Always follow label instructions on cleaning products.
- To avoid damage to the cooktop, do not use steel wool, abrasive powder cleansers, chlorine bleach, rust remover or ammonia.
Burned on soil can be removed from the ceramic glass cooktop surface by following 3 steps:
Step 1: Remove food/residue with a scraper designed for ceramic glass cooktops.
For best results, use scraper while the cooktop is still warm, but not hot to the touch. It is recommended to wear an oven mitt while scraping the warm cooktop.
Hold the scraper at approximately a 45° angle against the glass surface and scrape the residue. It will be necessary to apply pressure in order to remove the residue.
- Allow the cooktop to cool down before proceeding to Step 2.
Step 2: Apply a few dime-sized drops of affresh® cooktop cleaner / ceramic glass cooktop cleaner to the affected areas.
Rub the affresh® cleaner onto the cooktop surface with the blue cooktop scrubbing pad. Reasonable pressure is needed to remove stubborn stains.
Allow the cleaner to dry to a white haze before proceeding to Step 3.
Step 3: Polish with a clean, dry cloth or a clean, dry paper towel.
- Repeat the Steps 1 – 3 as necessary for stubborn or burned on stains.
CLICK HERE for a video on cleaning ceramic glass cooktops.
Not all stains will be able to be removed.
affresh® cleaners are available at many retailers. Find one here.
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
Still need help? Call or schedule service.
You may need assistance from a qualified technician. Call 1-800-JENN-AIR (536-6247) or click below to schedule an appointment.