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Nothing is Working - No Power - Electric Range

Possible Solutions

New installation or electrical connection?

If this appliance was newly installed, check the following to ensure the power supply was connected correctly:

  • Strain relief is tightened against the power supply cord.
  • All terminal wires are in the correct locations (colors match).
  • Hex nuts on the terminal block posts are secure and tightened.
  • Check the installation instruction for complete details. 

                

Is the oven control set correctly?

Refer to your Owner's Manual for more information.

Is the control lock on? 

Set the control(s) correctly.

Refer to the Owner's Manual for detailed control operation instructions.

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.

Has a household circuit breaker tripped or fuse blown?

Check to make sure a household fuse has not blown or that a circuit breaker has tripped. Reset the circuit breaker or replace the fuse if necessary.

  • Power unit down by turning off the circuit breaker(s) for thirty (30) seconds.
  • Power unit up by turning on the circuit breaker(s).
  • If the problem continues, contact a licensed electrician.

If not resolved, please note the following:

  • Disconnect the power cord and/or turn off the circuit breaker that controls the appliance.

Has there been a recent power outage (Control Displaying F9 or F9 E0 Error Code)?

During a power outage, if there was an unexpected amount of power supply line "noise" that the control detected as incorrect voltage amount, the control could display the F9 or F9 E0 error code.  Also, if any keys were pressed before the 10-second delay interval on power-up, this could cause the F9 or F9 E0 to appear.

If a recent power outage has occurred, turn off the household circuit breaker for the range for one (1) minute.  Then reset the circuit breaker and monitor the range for one (1) minute to ensure the error code does not display again.  Verify range operation is normal.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

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Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

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Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
 

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States
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