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Only One or Some of the Burners are Lighting - Electric and Dual Fuel Range

Possible Solutions

Has a household circuit breaker(s) tripped or fuse(s) blown?

  • Reset the circuit breaker(s) or replace the fuse(s). If the problem continues, call an electrician.

Are the burner ports clogged?

Clean clogged burner ports with a straight pin, needle, or small-gauge wire as shown.

  • Do not use a wooden toothpick, it can break off and prevent proper gas flow. 
  • Do not clean in the dishwasher.
  • Do not enlarge or distort the port.

Cleaning of clogged burner port with a small pin  

Is the burner base & burner cap positioned properly? 

Cap must be seated on the burner base to light and perform properly.  Typical burners shown below:

Exploded view of Standard and Dual Flame Surface Burner showing cap, spreader and electrode       exploded view of Dual Tier Surface Burner showing inner and outer cap            Exploded view of Even-Heat Surface Burner showing inner and outer spreader in detail

Burner cap: Always keep the burner cap in place when using a surface burner. A clean burner cap, especially the bottom of the cap, will help avoid poor ignition and uneven flames. Always clean the burner cap after a spillover and routinely remove and clean the caps.

Be sure the correct burner cap is on the correct burner base.  The burner base and the underside of the burner cap may have a mark indicating which burner cap and burner base match as shown below.

Matching the burner base and the underside of the burner cap


Reinstall the burner cap; making sure the alignment pins(if present) are properly aligned with the burner cap as shown below.  Burner cap should fit flush with burner base and have very little side to side movement.  

correct and incorrect burner cap and burner base alignment 

Has the range been recently installed or re-connected to the gas supply?  

Turn on any one of the surface burner knobs to release air from the gas lines. 

Is the main gas valve turned ON?

Verify the main gas valve is ON.

open and closed position of gas valve

CLICK HERE for more information on surface burners not lighting.


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