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Oven Not Working - What to Check

What to do if your Jenn-Air oven or range is not working

If your oven or range is not working there are a couple of things you can check.  

  • Check the electrical supply.  Ensure the appliance is plugged into a grounded outlet with a dedicated circuit (240V receptacle for electric ranges, 120V receptacle for gas ranges and the outlet is operational. Also check to make sure the circuit breaker has not tripped or fuse has blown.
  • Error Code. If the appliance is showing an error code, try resetting the appliance.  This will clear the error code. 
  • Make sure the Control Lock function is turned OFF.  Some  ovens may be equipped with Control Lock. Look for "Control Lock" on the oven control console, then reset by, typically, pushing & holding for 3 seconds.  To locate the Control Lock feature for your particular model, look in the Table of Contents in your Owner's Manual.

Reset power to the product:


  • Power unit down by turning off the circuit breaker(s) for one (1) minute.
  • Power unit up by turning on the circuit breaker(s).
  • Monitor the oven/range for one (1) minute to ensure the error code does not display again.
  • Verify oven operation.


If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.