Is the Control Lock On?
Press and hold START (on single oven) or the lower START (on double ovens) for 3 seconds to unlock
No keypads will function with the controls locked.
Refer to your Owner's Manual for more information on Control Lock.
If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.
Has a household circuit breaker tripped or fuse blown?
Check to make sure a household fuse has not blown or that a circuit breaker has tripped. Reset the circuit breaker or replace the fuse if necessary. If the problem continues, contact a licensed electrician.
If not resolved, please note the following:
Do not continue to attempt to operate the wall oven.
Disconnect the power cord and/or turn off the circuit breaker that controls the appliance.
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
Still need help? Call or schedule service.
You may need assistance from a qualified technician. Call 1-800-JENN-AIR (536-6247) or click below to schedule an appointment.