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Broil Function Not Working - Has Power - Wall Oven

Possible Solutions

Is the oven door open?

Make sure the oven door is closed all the way.  The broil element will not come on if the door is open. 

If the oven door is opened during broiling, the broil element will turn off immediately and come back on once the door is closed.

Did you set the control for BROIL and the desired temperature?

Refer to the Owner's Manual for specific information.

Is the Control Lock On?

To unlock:

  • Press and hold START (on single oven) or the lower START (on double ovens) for 3 seconds to unlock 

  • No keypads will function with the controls locked.

Refer to your Owner's Manual for more information on setting Broil or Control Lock.

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.


Still need help? Call or schedule service.

You may need assistance from a qualified technician. Call 1-800-JENN-AIR (536-6247) or click below to schedule an appointment.


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