Not Draining - Newly Installed - Dishwasher
Is the garbage disposer knockout plug removed?
If the dishwasher is connected to a garbage disposer, be sure the knockout plug has been removed from the disposer inlet.
How to Check
Disconnect the dishwasher drain hose from the garbage disposal inlet and inspect the connection point on the disposal to ensure the knockout plug has been removed. Use a bucket or large bowl to capture any water that may be in the drain hose when disconnecting the hose from the inlet. The knockout plug is recessed into the inlet and is not visible when looking at it from the side. Insert a pencil into the inlet and feel for the knockout plug. If the pencil is able to go into the disposer inlet about 3 inches the knockout plug has been removed.
CLICK HERE for more information on removing the garbage disposer knockout plug.
CLICK HERE to watch a video on how to connect the dishwasher drain to a garbage disposer
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Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
United States
Canada
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
United States
Canada