Are there obstructions causing the detergent dispenser to not open or close?
Check to make sure there is nothing obstructing the detergent dispenser lid from opening or closing. Too much powder detergent can cause the dispenser lid not to close all the way.
Check for handles on pans, or other items (like wooden spoons) that may be blocking the dispenser door.
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
Still need help? Call or schedule service.
You may need assistance from a qualified technician. Call 1-800-JENN-AIR (536-6247) or click below to schedule an appointment.