Is the garbage disposer knockout plug removed?
If the dishwasher is connected to a garbage disposer, be sure the knockout plug has been removed from the disposer inlet.
CLICK HERE for more information on removing the garbage disposer knockout plug.
CLICK HERE to watch a video on how to connect the dishwasher drain to a garbage disposer
Are there any obstructions in the drain or garbage disposer?
Check for any food or obstructions caught in the drain or the garbage disposer. Run the disposer to clear the obstruction.
Is there an issue with the air gap?
The dishwasher air gap allows air in so that the dishwasher can properly drain without creating a vacuum. The dishwasher air gap fits onto the top of the sink and should not normally do anything other than allowing air into the dishwasher for proper draining.
Check the air gap and the air gap vent for any clogs or blockages per the air gap manufacturer's instructions.
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
Still need help? Call or schedule service.
You may need assistance from a qualified technician. Call 1-800-JENN-AIR (536-6247) or click below to schedule an appointment.