Are the bins or shelves properly installed?
The bin or shelf might not be opening or closing properly because it is not properly riding on the glides or posts.
CLICK HERE for more information on how to install.
Are the drawer or shelf channels dirty?
A possibility is that the drawer or shelf channels are dirty. Spillovers inside the refrigerator may get into the slide control of the crisper bins or shelves and cause them to stick.
Is there something obstructing the drawer or shelf?
The crisper drawer or shelf may be stuck or won't move freely due to an obstruction; the contents of the drawer or the positioning of items in the surrounding compartment could be obstructing drawer or shelf movement.
To fix this problem, reposition food items and containers to avoid interference with the drawers/shelves.
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
Still need help? Call or schedule service.
You may need assistance from a qualified technician. Call 1-800-JENN-AIR (536-6247) or click below to schedule an appointment.