Both Compartments are Not Cooling - Built-In Refrigerator
Possible Solutions
Is the power supply connected correctly?
Make sure the power cord is plugged into a 3 prong outlet. A 115 Volt, 60 Hz., AC only 15- or 20-amp fused, grounded electrical supply is required.
- It is recommended that a separate circuit serving only your ice refrigerator is provided.
- Use an outlet that cannot be turned off by a switch.
- Do not use an extension cord.
- Check the outlet. If you are unaware if it's working, plug in a household lamp, or other small appliance to verify that the outlet is working.
Has the check circuit breaker or a household fuse blown or tripped?
- Check to see if a household circuit breaker or Ground Fault Circuit Interrupt (GFCI) outlet has tripped. If so, reset the circuit breaker or Ground Fault Circuit Interrupt.
- If the refrigerator is on a fuse box, check to see if a fuse has blown and replace it, if necessary. If the problem continues, call an electrician.
Is the Refrigerator turned "On"?
If the Refrigerator is not cooling properly, check to make sure the Refrigerator is turned on. Some Refrigerators need to be manually turned back on after a power outage or power surge. The Refrigerator could also accidentally be turned off during routine cleaning.
For Information on how to turn the Refrigerator Off and On, please see your Owner's Manual for specific information on your model.
Are the controls set correctly for the surrounding conditions?
Temperature controls are preset at the factory to the "mid setting" which should be correct for normal household use. The controls are set correctly when beverages are as cold as you would like.
- If you need to adjust the temperature, wait at least 24 hours between adjustments and then recheck the temperature.
- To make the Refrigerator colder, adjust the control to the next higher setting. To make the Refrigerator less cold, adjust the control to the next lower setting.
- Repeat this process until the desired temperature is reached
NOTE: Since control panels vary by Refrigerator type, please see your Owner's Manual for specific information on your model.
If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.
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Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
United States
Canada
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
United States
Canada