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Ice Clumping in the Ice Bin - Column

Possible Solutions

Is the ice used regularly?

If ice is not used regularly, it could clump and fuse together. This is considered normal. Gently break the clumps up with a plastic utensil.   

Are the doors opened frequently or for a long time?

Frequent door openings or leaving the doors open for a long time can let in humid air. Keeping door openings to a minimum will help, but may not completely eliminate the ice clumping, especially in homes with no air conditioning.  An incomplete seal of the gasket could also let humid air into the freezer. Check the seal around the outside to make sure nothing is obstructing the gasket seal.

Does the ice bin need to be cleaned?

If the ice bin is not regularly cleaned, ice particles can build up in the ice bin and can cause clumping.  The ice bin should be cleaned with water and a soft cloth. Ensure the ice bin is fully dry before returning it to the freezer. 

Is the temperature set correctly?

If the freezer is not cold enough, it could cause the ice cubes to slowly melt and clump together.  The recommended temperature is -2oF, but you may need to set the freezer to a lower or higher temperature depending on the surrounding conditions.  

Touch the - or + to select and change the temperature setting.

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

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Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
 

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States
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