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Low Ice Production - Columns

Possible Solutions

Was the refrigerator just installed?

Allow 24 hours to produce the first batch of ice. Discard the first 3 batches of ice produced. Allow 2 - 3 days to completely fill the ice storage bin. The ice maker should produce approximately 3.2 lbs (1.5 kg) of ice per day under normal operation. 

Do you have the correct water pressure?

Low or no ice production can be caused by low water pressure. Connecting a refrigerator or freezer to a reverse-osmosis system could also lower the water pressure to the refrigerator, which will result in thin ice cubes or low ice production. 

CLICK HERE for more information on getting the correct water pressure.

CLICK HERE for more information on using a reverse-osmosis system.

Does your water filter need to be replaced? 

It is recommended that the water filter be replaced every 6 months when the indicator light comes on,  or as needed.  A clogged water filter can cause several issues including low or no ice production.  Replacing your water filter regularly will also help reduce the number of containments in the water supply. 

CLICK HERE for water filter installation instructions

To purchase water filters, visit EveryDropWater.com. Their filter selection tool will help you identify the right filter for your refrigerator or icemaker.

Was the water system flushed after filter installation or replacement?

Flushing the system is needed every time the filter is changed or once the refrigerator is installed to the water supply line for the first time.  Air in the water system can cause several issues including low or no ice production. 

CLICK HERE for more information on how to flush the water system.

CLICK HERE to watch a video on how to flush the water system.

Is the water filter installed correctly? 

The water filter is incorrectly installed it can reduce the water flow to the ice maker, which will cause thin ice cubes or low ice production. 

CLICK HERE for water filter installation instructions

Is your filter marked with Whirlpool or EveryDropTM

Filters with our Whirlpool or EveryDropTM are Certified Genuine Parts. Please note that the use of of a Certified Genuine filter is recommended for maximum refrigerator performance.

To purchase water filters, visit EveryDropWater.com. Their filter selection tool will help you identify the right filter for your refrigerator or icemaker.

 

 

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