Is the drawer properly installed?
The bin might not be opening or closing properly because it is not properly riding on the glides or posts.
See "Removing the Deli/Crisper Drawer" section of this troubleshooting guide for full instructions.
Are the drawer channels dirty?
A possibility is that the drawer channels are dirty. Spillovers inside the refrigerator may get into the slide control of the crisper bins and cause them to stick.
See "Cleaning - Interior" section of this troubleshooting guide for information on cleaning
Is there something obstructing the drawer?
The crisper drawer may be stuck or won't move freely due to an obstruction; the contents of the drawer or the positioning of items in the surrounding compartment could be obstructing drawer or shelf movement.
To fix this problem, reposition food items and containers to avoid interference with the drawer or shelf.
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
Still need help? Call or schedule service.
You may need assistance from a qualified technician. Call 1-800-JENN-AIR (536-6247) or click below to schedule an appointment.