Skip to main content

Not Dispensing Water - Column

  1. Last updated
  2. Save as PDF

Possible Solutions

Is the water line connected to a water supply and turned on?

Ensure the water supply is properly connected to a cold water supply and the shutoff valve is fully opened. 

Do you have the correct water pressure?

Ensuring correct water pressure for your refrigerator is important for your JennAir appliance to function efficiently. Optimal water pressure ensures consistent ice production and smooth water dispensing, while inadequate pressure can lead to performance concerns. Low water pressure could cause water to be dispensed more slowly, small or hollow ice cubes, or slow or no ice production. Review Ensuring Correct Water Pressure for recommendation and additional information. 

Using a reverse osmosis system? Connecting a refrigerator to an RO system can work, but RO systems can reduce water pressure even further. Review Ensuring Correct Water Pressure for more information. 

Does the water filter need to be replaced?

It is recommended that the water filter be replaced every six months, when the indicator light comes on, or as needed. A clogged water filter can cause several issues, including low or no water dispensing. Replacing your water filter regularly will also help reduce the amount of contaminants in the water supply. 

 

Do more with fresh, filtered water.

Our convenient water filters reduce contaminants to provide refreshing hydration and limitless inspiration—right from your refrigerator. To purchase an

everydrop® water filter, visit your local retailer or visit everydrop® online.

Home | Everydrop Water 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
Schedule Service
 
Contact Us

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States
Extended Service Plans

​

Manuals & Service

1/2

Product Manuals & Literature

Use your model number to locate resources like product manuals and documents to help with installing, using and troubleshooting your appliances.

READ

Schedule Service

Need to schedule a service call? Simply choose your preferred date and time, and we'll confirm your appointment promptly.

SCHEDULE

Customer Service

Have questions or need assistance? Our dedicated customer service team is ready to help! Contact us via phone or email, or live chat.


1-800-JENN-AIR (536-6247)

CALL
  1. Back to top
  • Was this article helpful?

Recommended articles

  1. Article type
    Topic
    Brand
    Multiple Brands
    Media
    Fault Tree
  2. Tags
    This page has no tags.