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Leaking from Water Filter Area - Column

Possible Solutions

Was the filter correctly installed?

If the water filter was not installed correctly, it could cause the refrigerator or freezer to leak. Please remove the filter and try installing it again.

Is the water filter damaged?

Remove the filter and inspect it for cracks or damage. If the filter is cracked or damaged, replace the filter with a new one.

Are the o-rings correctly installed on the filter?

Be sure the O-rings are still in place. If the O-rings are damaged or missing replace the filter.

Be sure that 2 O-rings on top are still in place. If the O-rings are damaged or missing replace the filter.

Is your filter marked with Whirlpool or EveryDropTM?

Filters with Whirlpool or EveryDropTM are Certified Genuine Parts. Please note that the use of of a Certified Genuine filter is recommended for maximum refrigerator performance.

To purchase water filters, visit EveryDropWater.com. Their filter selection tool will help you identify the right filter for your refrigerator or icemaker.

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

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Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

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Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
   

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States
 

 

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