Was the filter correctly installed?
If the water filter was not installed correctly, it could cause the refrigerator or freezer to leak. Please remove the filter and try installing it again.
Is the water filter damaged?
Remove the filter and inspect it for cracks or damage. If the filter is cracked or damaged, replace the filter with a new one.
Are the o-rings correctly installed on the filter?
Be sure the O-rings are still in place. If the O-rings are damaged or missing replace the filter.
Is your filter marked with Whirlpool or EveryDropTM?
Filters with Whirlpool or EveryDropTM are Certified Genuine Parts. Please note that the use of of a Certified Genuine filter is recommended for maximum refrigerator performance.
To purchase water filters, visit EveryDropWater.com. Their filter selection tool will help you identify the right filter for your refrigerator or icemaker.