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What to Do if There is Water on the Floor

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What to check if your Jenn-Air refrigerator is leaking

If your refrigerator is leaking or you see water on the floor, check the following areas:

Check all accessible connections, such as the connection at the supply valve and the connection point of the supply tubing onto the back of the refrigerator. 

  • Water supply line is cracked or damaged. If water appears to be leaking from the back of the refrigerator, ensure that the water line from the household water supply to the refrigerator is not damaged or cracked.
  • Tubing is firmly connected at all connection points.
  • Water filter is cracked, damaged, and installed correctly

Examples of Water Connections

Check all connections that are accessible, such as the connection at the supply valve.  or     Check all connections that are accessible, such as the connection point of the supply tubing onto the back of the refrigerator.  or   Make sure the tubing is firmly inserted into all fittings and that all fittings are tightened.