Skip to main content

Sorry, I didn’t get that


Alexa is saying “Sorry, I didn’t get that”. What do I do?

Please repeat your command to Alexa after the blue activity light ring goes out



Still need help?

In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.

  • Was this article helpful?