Condensation on Door
High moisture content foods can create steam in the microwave which will condensate on the door and cavity. This is part of normal operation, use a soft cloth or paper towel to wipe the moisture off. If moisture is noticed between the glass, allow the microwave door to stand open for approximately 15 minutes to accelerate the dissipation of the moisture.
- Covering food helps retain moisture, shorten cook time, and reduce spattering.
- Use the lid supplied with cookware. If a lid is not available, wax paper, paper towels or plastic wrap approved for microwave ovens may be used.
- Plastic wrap should be turned back at one corner to provide an opening to vent steam.
Still need help?
In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.