Verify the oven racks are inserted completely.
Select models have a roll-out rack. Ensure the roll-out rack is inserted completely.
CLICK HERE for more information on to remove and replace the roll-out rack
Is bakeware/roasting pans/casserole dish preventing the oven door from closing?
Verify bakeware/roasting pans/casserole dish used is not too big for the oven cavity preventing the oven door from closing. To cook food evenly, hot air must be able to circulate. Allow 2" (5.0 cm) of space around bakeware and oven walls.
Still need help?
In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.